27 Best Marketing Channels for SaaS: A Complete Guide 2024

Best marketing channels for SaaS business

Struggling to choose the best marketing channels for SaaS? Many people do so as finding the best channels is important for success. But, what are the best channels? Here, you will get your answer. 

In this blog, I will share the best 27 SaaS marketing channels with pros and cons. Through using one of these channels you can reach your target audience. It also helps in the growth of your SaaS business

To succeed in SaaS marketing, you must know your channels. From serious LinkedIn for B2B to Facebook for B2C, each suits different vibes. Don’t choose randomly. Conduct some research and choose what fits your business best. So, let’s begin the discussion with the definition of a SaaS marketing channel

What is a SaaS Marketing Channel?

SaaS marketing channels are the methods SaaS companies use to reach their customers. They include owned, paid, and earned media. Owned media are things the company controls, like its website and social media

Paid marketing channels or media means paying for ads on search engines or websites. Earned media happens when others talk about the company, like in news articles. 

SaaS companies can also advertise through their software, promoting new features or upgrades. These channels help SaaS companies connect with their audience and show how their software can help. Here, they also suggest to use SaaS payment solutions. Let’s move to the next discussion on the 27 best marketing channels for SaaS

27 Best Marketing Channels for SaaS with Pros and Cons 

I know you are here to learn about the best marketing channels for SaaS. Here, I will share a total of 27 best SaaS marketing channels. So, stay with me till the end to learn about these channels with their pros and cons

Have a look at the list of the best marketing channels for SaaS, and their category. 

Channel Name  Category Best for B2B/B2C
Account-Based Marketing (ABM)               Paid B2B
Affiliate Marketing  Earned  Both 
Agile Marketing  Organic  Both 
Billboards  Paid  Both 
Brand Marketing  Organic  Both 
Content Marketing  Organic  Both 
Conversational Marketing  Organic  Both 
Direct Mail Marketing Paid  Both 
Email Marketing Organic  Both 
Event Marketing Organic  Both 
Growth Marketing Organic  Both 
Inbound Marketing Organic  Both 
Influencer Marketing Earned  Both 
Lifecycle Marketing Organic  Both 
Marketing Automation Organic  Both 
Outbound Marketing Paid  Both 
Partnership Marketing Earned  Both 
Pay-Per-Click (PPC) Marketing Paid  Both 
Podcast Marketing Organic  Both 
Product Marketing Organic  Both 
Referral Marketing Earned  Both 
Search Engine Marketing (SEM) Paid  Both 
SMS Marking  Paid  Both 
Social Media Marketing Organic  Both 
Video Marketing Organic  Both 
Viral Marketing Organic  Both 
Webinars  Organic 

 

Let’s begin the discussion. 

1. Account-Based Marketing (ABM)

On this list, the best and most famous marketing channel for SaaS is ABM. It has a targeted approach, focusing on a select few high-value accounts rather than a broad audience. This personalized strategy spans different marketing channels like PPC ads. The main purpose of this market channel focus on high-value accounts.

ABM ensures deeper engagement with potential clients. This is the perfect solution for B2B businesses. It is a paid marketing channel However, ABM is best suited for startups eyeing enterprise clients or with high contract values.

Account-based marketing excels in attracting quality leads, with 73% of marketers seeing larger deals when they focus on quality over quantity.

Purpose: Focuses on high-value clients.

Type: Paid.

Best for: B2B.

Example: LinkedIn ads aimed at specific companies.

Pros

Cons

  • Requires significant time and effort.
  • Not suitable for broad audience targeting.
  • Expenses can be high due to personalized campaigns.

2. Affiliate Marketing

Affiliate marketing involves teaming up with individuals who earn commissions by promoting your company’s products or services. Tracking links monitor their efforts, and you pay them based on sales generated. The purpose of this marketing channel is to partner with individuals for product promotion.

For SaaS founders, it opens doors to new audiences through affiliate marketers or partnerships with complementary SaaS companies. Established SaaS businesses can earn more by adding affiliate marketing once they are set.  It is an earned type marketing channel that goes well with B2B and B2C SaaS. Affiliate programs help 81% of brands increase awareness and sales, and are used by 94% of publications.

Purpose: Partners promote your product for commissions.

Type: Earned.

Best for: Both B2B and B2C.

Example: Bloggers promoting your software for a commission.

Pros

  • Partnering with affiliates can bring in extra cash.
  • Get your product out there to audiences you might not reach otherwise.
  • You only pay when sales happen.
  • Affiliate marketing opens doors for collaboration.

Cons

  • Getting your affiliate program going needs some work.
  • You will pay a bit for every sale made through affiliates.
  • Your success depends on how well your affiliates do.

3. Agile Marketing

Agile marketing breaks away from long-term plans for shorter ones with its flexible strategies. It makes quick adjustments, focusing on what works, and dropping what doesn’t. This also helps marketers respond fast and use their resources wisely. By staying flexible, they can focus on what matters and adapt to changes quickly.

Purpose: Flexible, short-term strategies.

Type: Organic.

Best for: Both B2B and B2C.

Example: Updating campaigns based on performance data

Pros

  • Easily adapt to changes
  • Focus on successful strategies
  • Optimize resource allocation
  • Respond promptly to market demands

Cons

  • Potential for confusion due to frequent changes
  • Increased need for team meetings
  • Risk of sacrificing long-term planning for immediate results

4. Billboards

Billboards can catch people’s eye, but they need to be in the right spot with a clear message. Digital ones offer more interaction, making them even better. Both types can work well for SaaS companies if they are in strategic spots and are well-made.

Billboards SaaS marketing

Purpose: High-visibility ads.

Type: Paid.

Best for: Both B2B and B2C.

Example: Billboards in tech hubs to promote a new tool.

Pros

  • Big and on busy roads, so lots of people notice them.
  • They’re always up, reminding folks about your brand.
  • Compared to TV or radio, they’re a steal.
  • They help make your brand memorable.

Cons

  • Bad weather and vandalism can mess them up.
  • Not much room to say a lot.
  • Can’t tell right away if they’re working.

5. Brand Marketing

Brand marketing involves promoting your product or service by focusing on your brand as a whole. It shares your story, showcasing your visual identity, and establishing a unique voice. For SaaS companies, investing in brand marketing is essential to building strong connections with customers. 

Purpose: Promotes the overall brand.

Type: Organic.

Best for: Both B2B and B2C.

Example: Creating an interesting brand story and logo.

Pros

  • Improves brand recognition and loyalty
  • Sets your brand apart from competitors
  • Builds trust and credibility
  • Lets you tell stories and connect emotionally with customers

Cons

  • Demands ongoing time and resource investment
  • Results might not be immediate
  • Hard to directly measure sales impact.

6. Content Marketing

Content marketing promotes useful content to connect with your audience and earn their trust. Potentially it turns them into customers. This can include blogs, visuals, or podcasts.

For SaaS firms, content marketing drives website traffic and supports sales with case studies and gated resources. It is a flexible, cost-effective way to grow your SaaS customer support base over time. Nowadays, more than 84% of companies use content marketing for their promotion. 

Purpose: Share valuable content to attract customers.

Type: Organic.

Best for: Both B2B and B2C.

Example: Publishing helpful blogs and guides.

Pros

  • Helps people recognize, trust, and stick with your brand
  • Reaches those who dodge ads or use ad blockers
  • Keeps costs low without media expenses
  • Boosts website visits and sales
  • Gives useful data for future marketing moves

Cons

  • Takes time to see results; needs patience
  • Demands time and skills to create and manage content
  • Coming up with fresh content ideas can be tough
  • Measuring impact on brand reputation is tricky

7. Conversational Marketing

Conversational marketing means having direct chats with potential customers to speed up sales and add a personal touch. Instead of forms and emails, chatbots talk to visitors on your site in real-time. It suits businesses with simple sales processes and common questions. But it might work better if your product is complex or the sales process is involved.

Purpose: Real-time chats with customers.

Type: Organic.

Best for: Both B2B and B2C.

Example: Using chatbots on your website.

Pros

  • Conversion marketing can lead to a higher conversion rate, and turn more visitors into leads or customers.
  • It can appeal to users who are hesitant to share personal information, delivering incentives to encourage engagement.
  • It offers incentives or simplified forms that can help in converting them.
  • Companies can build goodwill and positive associations with their brand.

Cons

  • Leads quality might be compromised
  • Potential budget losses
  • Requires additional resources for handling cold leads
  • Risk of bias in feedback gathering

8. Direct Mail Marketing

Direct mail marketing means sending real ads, like letters or postcards, straight to people’s mailboxes. It is a nice change from all the online stuff and less crowded than emails. Although it is pricier, it is effective when targeted well.

Purpose: Sends product ads.

Type: Paid.

Best for: Both B2B and B2C.

Example: Sending postcards with special offers

Pros

  • Targeted audience selection ensures messages reach the right people
  • A personalized approach fosters stronger connections between brands and recipients
  • Control over delivery timing and audience size enhances campaign effectiveness
  • Measurable response rates provide insights into campaign performance
  • Flexible budget options accommodate campaigns of different sizes

Cons

  • Some recipients may find it intrusive or irrelevant to their needs
  • Costs can be high, especially for large mailing lists
  • The time-consuming process from design to delivery may delay campaign execution
  • Sustainability concerns may deter environmentally-conscious consumers

9. Email Marketing

Email marketing is when you send emails to your list of leads and subscribers. You share updates, newsletters, and nurture leads all at once. Despite some saying it is old news, it is still a strong move. A report shows that 80% of companies mostly prefer email marketing for their promotion. 

You can make it personal for your audience and chat with them directly. For most SaaS startups, it should be a big part of your plan, helping you talk to customers and potential customers right in their emails.

Purpose: Sends emails to leads and subscribers.

Type: Organic.

Best for: Both B2B and B2C.

Example: Sending newsletters with updates and offers

Pros

  • Costs less than other marketing methods
  • Targets people who want to receive emails
  • Can be designed to match your brand and look appealing
  • Reaches a large or specific audience easily
  • Lets you track how well your campaigns are doing

Cons

  • Risk of being seen as annoying or spammy
  • Some emails might not reach their intended recipients
  • Designing emails can be tricky to ensure they look good everywhere
  • Requires time and skill to manage effectively

10. Event Marketing

Event marketing is participating in events to discover new leads for your business. For SaaS startups, this usually begins with attending events for networking and learning. As your business expands, you may progress to exhibiting at events or organizing your own. 

Event marketing for saas

Events provide an opportunity to engage with potential customers face-to-face. To make event marketing successful, choose events relevant to your business and promptly follow up with leads afterward.

Purpose: Engage with customers face-to-face.

Type: Organic.

Best for: Both B2B and B2C.

Example: Attending industry trade shows.

Pros

  • Events serve as effective platforms to showcase your brand and products, making them more recognizable.
  • Face-to-face interactions at events help strengthen relationships with potential customers and existing loyalists.
  • Events provide opportunities to create diverse social media content, expanding your brand’s visibility.
  • Engaging activities like giveaways and product displays attract audience attention and participation.

Cons

  • Participating in events requires significant financial investment.
  • Planning and executing event campaigns demand careful preparation and coordination.
  • Large events attract many competitors, necessitating standout branding efforts

11. Growth Marketing

Growth marketing is not your typical marketing. It looks at the whole journey, not just getting leads. It’s about trying new things, looking at data, and making things better. It’s great for all SaaS companies, but if you are new, it might be too much. Growth marketing builds relationships and keeps customers happy. It helps to increase a company’s growth by 9.7% per year

Purpose: Focuses on the entire customer journey.

Type: Organic.

Best for: Both B2B and B2C.

Example: Running tests to improve user onboarding

Pros

  • It is easy to expand quickly by replicating successful strategies.
  • It focuses on budget-friendly tactics, delivering high impact at a low cost.
  • Adapts quickly to changes in the market and customer behavior.
  • Relies on data and automation to make informed decisions.
  • Aims for rapid expansion, achieving significant results in a short time.

Cons

  • Prioritizes short-term gains over long-term brand recognition.
  • Sometimes gets too focused on tactics and data, losing sight of broader goals.
  • The fast-paced nature can lead to exhaustion and burnout among marketing teams.

12. Inbound Marketing

Inbound marketing focuses on customers’ needs, attracting them with valuable content rather than pushing sales. It works on different channels like content, email, and social media. This makes it a smart choice for most startups aiming to connect with customers. Automating lead nurturing boosts revenue by 10% in 6 to 9 months.

Purpose: Attract customers with valuable content.

Type: Organic.

Best for: Both B2B and B2C.

Example: Creating helpful guides and tutorials.

Pros

  • Instead of bothering people, offer assistance when they need it.
  • Understand what customers like and dislike to improve your approach.
  • Know where you stand in the market and focus your efforts smartly.
  • Specialize to meet specific customer needs and stand out from the crowd.

Cons

  • Results take time, so patience is key.
  • It may not work if there’s little demand for your offerings.
  • Compete with rivals and other sources for attention.
  • It is hard to gain trust from scratch with new customers.

13. Influencer Marketing

Influencer marketing means teaming up with social media personalities to promote your stuff. It works well for regular products but not so much for SaaS, where there is no physical thing to show off. Still, it is usually just a little extra boost, not the main way to grow your SaaS business.

influencer marketing for saas

Purpose: Uses influencers to promote products.

Type: Earned.

Best for: Both B2B and B2C.

Example: Industry experts reviewing your product.

Pros

  • Partner with influencers who connect with similar brands, ensuring your message hits home.
  • Influencers are trusted experts in their fields, making your brand more trustworthy.
  • Tap into millions of potential customers through influencers’ large followings.
  • Working with micro-influencers offers budget-friendly promotion to niche audiences.
  • Let influencers create engaging content, saving your team time and hassle.

Cons

  • Negative publicity around influencers can harm your brand’s reputation.
  • Results vary, depending on engagement quality and audience fit.
  • Prices fluctuate based on influencer popularity, complicating budgeting.

14. Lifecycle Marketing

Lifecycle marketing is as great as SaaS marketing channels because it focuses on both new leads and existing customers. Customizing content for each stage of the customer journey keeps people interested and engaged. 

This approach makes sure potential customers get the info they need at the right time, increasing the chances of conversions and steady revenue. It is a smart, customer-centered strategy.

Purpose: Engages customers at all stages.

Type: Organic.

Best for: Both B2B and B2C.

Example: Personalized emails for new users.

Pros

  • Syncs all sales channels with each customer’s unique path.
  • Focuses on the entire journey, reducing acquisition costs and boosting profits.
  • Enhances retention and accelerates purchase frequency.
  • Allocates resources more effectively by focusing on existing customers.
  • Uses data and automation for more informed, effective marketing decisions.

Cons

  • Requires detailed data analysis and constant adjustments.
  • Needs advanced tools and technologies.
  • Involves collecting and using detailed customer data.
  • Demands significant manpower and expertise.

15. Marketing Automation

Marketing automation uses software to handle repetitive marketing tasks like emails and social media posts. Growing SaaS companies need to manage their marketing efficiently. While it’s a great tool, you shouldn’t automate everything. 

A personal touch is still important. Marketing automation is best used alongside a clear strategy to enhance your marketing efforts. Experts suggest that 76% of the top 17 SaaS companies use marketing automation, and all of them track their websites.

Purpose: Automates marketing tasks.

Type: Organic.

Best for: Both B2B and B2C.

Example: Automating follow-up emails.

Pros

  • Makes it easier to manage different marketing channels.
  • Helps turn strangers into loyal customers by automating the process.
  • Connects with CRM to track customer reactions and set goals.
  • Creates and runs marketing campaigns automatically.
  • Features like ‘Task’ help teams work together better.

Cons

  • Can feel generic and not personalized enough.
  • Takes a lot of time and resources to set up and keep running.
  • Relying too much on automation can ignore human creativity.

16. Outbound Marketing

Outbound marketing means actively reaching out to potential customers with cold calls, ads, and tradeshows. It gets your message out there and makes noise. For SaaS companies, it is helpful but works best when mixed with other strategies, since it often takes many tries to connect with prospects.

Purpose: Actively reaches out to customers.

Type: Paid.

Best for: Both B2B and B2C.

Example: Cold calling and direct mail.

Pros

  • Reaches new folks, expanding your customer base.
  • Leads to immediate action from potential customers.
  • Basic methods like cold calling are easy to get going.

Cons

  • Can be pricey, especially for smaller businesses.
  • Tough to measure if your efforts are paying off.
  • Faces issues like spam filters and do-not-call lists.
  • Consumers might ignore ads or toss out unsolicited mail.

17. Partnership Marketing

Partnership marketing is teaming up with other businesses to help each other reach new customers. It is a friendly way to expand your brand’s reach and connect with different communities. This marketing strategy works best when you partner with businesses that have similar customers but offer different services. 

Purpose: Teams up with other businesses.

Type: Earned.

Best for: Both B2B and B2C.

Example: Co-hosting webinars with other companies.

Pros

  • Partnering allows access to fresh audiences and markets.
  • Teaming up with respected brands builds trust and loyalty.
  • Combining efforts makes marketing campaigns more effective.
  • Collaboration brings in new ideas and creativity.
  • Working together leads to increased exposure and revenue.

Cons

  • Partnership may mean giving up some control over branding and messaging.
  • Your partner’s actions can affect how your brand is perceived.
  • Coordinating resources requires careful planning and communication.

18. Pay-Per-Click (PPC) Marketing

PPC marketing means you pay when people click your ads. It’s good for getting more visitors to your site than just relying on search results. Though it can cost more in crowded areas, PPC helps improve website traffic. 

PPC makes sure more people see your brand and content. A recent study shows that Nearly 79% of B2B SaaS companies use PPC campaigns to generate leads.

Purpose: Drives traffic through paid ads.

Type: Paid.

Best for: Both B2B and B2C.

Example: Running Google Ads campaigns.

Pros

  • You pay only when someone clicks, ensuring value for money.
  • Unlike SEO, PPC delivers quick results, often within weeks.
  • PPC allows for easy adjustments based on performance data.
  • You can target specific audiences, increasing conversion rates.
  • Setting up PPC ads is quick and easy.

Cons

  • Intense competition for keywords leads to high costs.
  • Some users may ignore PPC ads, preferring organic results.
  • Requires compelling website and user journeys to convert clicks into sales.
  • Developing a winning strategy requires thorough research and ongoing optimization.

19. Podcast Marketing

Podcast marketing uses audio content to promote your services or products. It helps you reach new people and build your brand’s reputation. If your startup already has a strong brand, podcasts can be a great way to connect with listeners.

podcast marketing channel for saas

Purpose: Uses audio content to promote.

Type: Organic.

Best for: Both B2B and B2C.

Example: Hosting a podcast on industry trends.

Pros

  • Requires minimal investment and can be done from anywhere.
  • Boosts SEO and directs traffic to websites.
  • Influences purchasing decisions and leads to higher engagement.

Cons

  • Creating and editing podcasts can be time-intensive.
  • Not all businesses can effectively connect with their target audience through podcasts.

20. Product Marketing

Product marketing for SaaS companies involves showing customers and your team why your product is special. It understands what customers need, explains how your product helps them, and points out what makes it different. This also ensures that your marketing matches your product and what customers want. 

Purpose: Highlights your product’s value.

Type: Organic.

Best for: Both B2B and B2C.

Example: Creating product demo videos.

Pros

  • Clear communication between product management and marketing.
  • Shared market perspective for better collaboration.
  • Increased revenue from existing products.
  • Customer-focused product improvements.
  • Effective use of success stories for promotion.

Cons

  • Risk of getting too caught up in technical details.
  • Potential loss of focus on important marketing tasks.
  • Feeling dishonest due to product issues.

21. Referral Marketing

Referral marketing is when businesses ask happy customers to spread the word about their products or services. It tells your friends about something good you found. By giving rewards, existing customers share their good experiences, bringing in new customers. 

With online reviews becoming more important, referral marketing is good for attracting customers. 91% of customers are open to giving referrals, but only 11% of salespeople actively seek them. (Source: Dale Carnegie)

Purpose: Encourages customer referrals.

Type: Earned.

Best for: Both B2B and B2C.

Example: Offering discounts for referrals.

Pros

  • Rewards loyal customers for referrals, fostering trust and loyalty.
  • Extends marketing reach through various channels like social media.
  • Enhances customer retention by leveraging trusted recommendations.
  • Cost-effective compared to traditional ads, maximizing returns.
  • Increases brand awareness via authentic word-of-mouth promotion.

Cons

  • Offering referral rewards can strain budgets for some businesses.
  • Quality control over referral leads can be challenging.
  • Referral marketing may take time to yield substantial results.

22. Search Engine Marketing (SEM)

Search engine marketing (SEM) uses pay-per-click ads to boost visibility quickly. While it offers quick results, it is wise to mix it with long-term strategies like SEO. SEM gets your site noticed and brings in leads efficiently.

Purpose: Boosts visibility with paid search ads.

Type: Paid.

Best for: Both B2B and B2C.

Example: Bidding on keywords for Google Ads.

Pros

  • SEM puts your business right at the top of search results, getting you seen quickly.
  • With SEM, you can show your ads to the people who are most likely to be interested in what you offer.
  • SEM gives you clear data on how many people are clicking on your ads.

Cons

  • SEM advertising can be pricey, especially if there’s a lot of competition for the same keywords.

23. SMS Marketing

SMS marketing, also known as text marketing, lets businesses send promotions to customers through text messages. Customers must sign up for it. While good for existing customers, it may not attract new leads. Consider if SMS marketing fits your goals. Experts suggest that SMS campaigns achieve a 98% open rate and a 10.66% click-through rate, surpassing email significantly. (Sender)

Purpose: Sends promotional text messages.

Type: Paid.

Best for: Both B2B and B2C.

Example: Sending special offers via text.

Pros

  • Almost all text messages are read, ensuring good visibility.
  • Messages are usually opened within 90 seconds, making it great for urgent promotions.

Cons

  • Limited to 160 characters, longer messages may cost more.

24. Social Media Marketing

Social media marketing is a must for SaaS companies. This is known as the best marketing channel so far. With billions of users on platforms like Facebook and LinkedIn, it is important for engagement and credibility. Being active on social media helps build brand awareness and connects you directly with potential customers.

Social media marketing channel for saas 

Social media marketing is essential for engaging with both B2B and B2C audiences. Remember, social media platforms offer valuable data insights and opportunities for direct customer interaction. A study shows that 89% of companies use this channel for their SaaS marketing. 

Purpose: Engage customers on social platforms.

Type: Organic.

Best for: Both B2B and B2C.

Example: Posting updates on LinkedIn.

Pros

  • Social media ads are affordable and effective.
  • Engaging with customers on social media builds trust.
  • Partnering with influencers boosts brand visibility.
  • Social media provides valuable data for understanding your audience.

Cons

  • Keeping up with social media takes a lot of time.
  • Negative feedback can harm your brand if not managed.
  • Updates can affect your visibility and strategy.

25. Video Marketing

Video marketing is all about using videos to talk about your brand and products. You can share them on your website, social media, and ads. Since lots of people watch videos on platforms like YouTube and social media, it is a great idea to use them in your marketing.

SaaS companies in regulated industries connect better with buyers using video content. For instance, a survey of health system CIOs found that 75% prefer tech companies to provide information through videos.

Purpose: Uses videos to promote your brand.

Type: Organic.

Best for: Both B2B and B2C.

Example: Posting explainer videos on YouTube.

Pros

  • Videos catch the eye faster than other content types.
  • Engaging videos connect emotionally and spread your brand’s message.
  • Most videos are watched on phones, reaching a wide audience easily.
  • Videos offer endless ways to captivate your audience and grow your brand.

Cons

  • Planning and editing videos take time, affecting your schedule.
  • Videos may not effectively convey messages and may not appeal to all viewers.

26. Viral Marketing

Viral marketing spreads the word about a product or service through social media and online sharing. Though it may seem like a golden opportunity for SaaS businesses. While platforms like Facebook or YouTube can assist, it’s unwise to depend solely on viral success. 

Purpose: Encourages sharing of content.

Type: Organic.

Best for: Both B2B and B2C.

Example: Creating shareable, funny videos.

Pros

  • Increased reach to new markets
  • Creative triggers for viral responses
  • Lower costs compared to traditional advertising
  • Potential for rapid and exponential growth

Cons

  • Risk of unintended negative responses
  • Difficulty in measuring effectiveness

27. Webinars

Webinars help market products, boost brand awareness, and educate your audience. They’re cost-effective and let you connect with people in real time. Moreover, when people sign up, they become part of your marketing and CRM systems.

webinar saas marketing channel

It is a wise move for SaaS businesses to engage with potential customers and showcase their solutions. Nearly 94% of SaaS brands use webinars as part of their marketing strategies, highlighting their effectiveness. (Taylor Scher)

Purpose: Educates and engages in real-time.

Type: Organic.

Best for: Both B2B and B2C.

Example: Hosting live webinars to showcase your product.

Pros

  • Attendees can join from their offices, cutting travel costs and stress.
  • Allows real-time interaction through chat and surveys, boosting engagement.
  • Recorded webinars enhance visibility and expertise.

Cons

  • Hard to connect with a remote audience.
  • Potential issues like connectivity problems or audio/video troubles.

So, these are the 27 best marketing channels for SaaS. Choose one that goes with your requirements. You can make a combination of the channels as well to get the best result. 

What Should You Consider While Choosing SaaS Marketing Channels?

After knowing the best marketing channels for SaaS, it is time to choose one. You must consider some facts before choosing SaaS marketing channels. Here, I will share the top 5 facts that you should know. Let’s learn about it here:

  • Know your target audience: Choose channels that resonate with your target market. Understanding where your audience spends their time.
  • Check your budget: Evaluate the cost-effectiveness of each channel. Determine which options offer the best ROI for your specific SaaS product.
  • Brand Consistency: Ensure that the selected channels align with your brand identity and messaging. Consistency across all marketing touchpoints helps reinforce brand recognition and trust.
  • Measurement and Analytics: Prioritize channels that allow for effective tracking and measurement of key performance indicators (KPIs). 
  • Adaptability and Future Trends: Stay open to new chances. Keep an eye on new channels and tech trends. That way, you can keep up your marketing as needed.

B2B vs B2C SaaS Marketing Channels

When it comes to how they reach people, B2B and B2C SaaS companies go in different directions. B2B SaaS marketing channels usually stick to platforms like LinkedIn, email, and industry mags. They talk to decision-makers in businesses, where being smart and having long conversations matters.

However B2C SaaS marketing channels like to use more casual platforms like Facebook, Instagram, and TikTok. They want to connect with more people informally. Their goal is to catch your eye fast and keep you interested, so they go where everyone’s hanging out online.

b2b vs b2c marketing channels

So, while B2B SaaS likes serious platforms for deep talks, B2C SaaS takes it easy, focusing on places where they can connect with lots of people easily. It is like they are speaking different languages to fit their crowds!

Here’s a simple table listing the marketing channels for both B2B and B2C

B2B Marketing Channels  B2C Marketing Channels 
LinkedIn  Facebook 
Email Marketing  Instagram 
Industry Magazines  Tik Tok 
Account-Based Marketing (ABM) Influencer Marketing 
Webinars  Viral Marketing 
Pay-Per-Click (PPC) Marketing  SMS Marketing 
Content Marketing  Social Media Marketing 
Partnership Marketing Video Marketing 
Event Marketing  Podcast Marketing 

FAQs

What role does marketing play for SaaS?

Marketing is essential for SaaS companies because they mostly serve B2B clients with specific needs. A tailored marketing approach helps SaaS companies connect with clients, understand what they want, and show them how their software meets those needs. Good marketing builds trust and drives growth by clearly showing the value of the SaaS product.

What is the ideal marketing budget for SaaS companies?

SaaS businesses usually reserve about 7% to 15% of their yearly budget for marketing. But, the exact amount can change based on how they plan to grow and keep track of their spending.

How do SaaS companies advertise their products?

For SaaS product advertising, it is important to plan well and understand your audience deeply. Pick the right social media platforms for them and team up with influencers who match your brand’s values. This ensures a focused approach that resonates with potential customers.

Final Thought 

Finally, you must know the best marketing channels for SaaS to choose the right one for you. Know your audience, stay within budget, and keep your brand consistent. Here, I have shared 27 marketing channels for SaaS with pros and cons. 

From ABM to webinars, there is a channel for every strategy and audience. The best SaaS marketing channel is Social media marketing for SaaS businesses. For B2B SaaS, channels like LinkedIn and email work best, targeting decision-makers with detailed conversations.

B2C SaaS, on the other hand, works best on platforms like Facebook and Instagram for quick, casual connections. When choosing your channels, think about your audience, budget, brand consistency, and tracking capabilities. Stay flexible and open to new trends and technologies. So, choose the marketing channel that suits you the most.

Sara Francis is a seasoned writer with extensive expertise in SaaS business dynamics. With 3 years of immersed experience in the industry, she aims to help businesses by providing valuable insights and practical advice.

Sara Francis
Author’s Bio

Sara Francis is a seasoned writer with extensive expertise in SaaS business dynamics. With 3 years of immersed experience in the industry, she aims to help businesses by providing valuable insights and practical advice.

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